How Riger cuts approval times by 90% and increased productivity by 30%
Boosting Field Efficiency with AI & Mobile Tech
The Objective
Field operations often face common challenges: inefficient communication, delayzed approvals, and scattered equipment tracking. Our goal was simple — solve these problems with a scalable, intelligent solution. We set out to create a mobile platform that would reduce manual work, eliminate bottlenecks, and provide our teams with everything they need at their fingertips.
The Approach
We focused on three key pillars:
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AI-Powered Communication: We embedded smart, contextual AI assistants within our mobile app to handle routine queries, assist with task assignments, and flag potential issues in real time. The result? Less back-and-forth, faster responses, and more time spent on high-value work.
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Real-Time Management: Our platform allowed field personnel to update equipment status, log work orders, and track location — all in real time. Managers could instantly view field activity, allocate resources, and respond quickly to changing needs.
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Digital Authorization: Approvals that used to require paperwork and delays now happen digitally. We integrated secure, role-based access for document approvals and sign-offs, significantly speeding up workflows.
The Results
This strategic shift led to:
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A 30% increase in field efficiency, driven by real-time data and seamless team communication.
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A dramatic reduction in document approval times — from 2.5 days to just 4 hours.
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